“The Arc of Delaware County exists so that people with disabilities will live personally fulfilling lives”
Everyone at The Arc of Delaware County is unified around a set of basic principles.
Those We Serve Come First:
Advocacy and meeting the needs of the people we serve are our primary concerns. Their growth, health, welfare and safety are the first considerations in every decision. Their needs must be responded to promptly in a positive, whole-life, goal oriented approach.
Commit To Excellence:
Our standard for performance is excellence. Those we serve depend on us to individually and collectively provide them with the highest degree of excellence in our services. It is their right to expect it and it is our responsibility to deliver it.
Believe in what you are doing. We will accomplish our mission through common sense, hard work, and dedication.
Selecting quality staff, providing them with quality training and supervision in a productive and respectful atmosphere is imperative.
Commit to listening to others. Focus on the issues at hand. Seek solutions that are acceptable to all parties. Be willing to negotiate, yet do not compromise these unifying principles.
Look for new and better ways of doing things while building on what we have already accomplished.